We have found that updating the display driver may fix many problems that do not even seem related to the graphics card. Anyway it did solve the crash problem, which was what we intended. Tried clearing CMOS and updating Bios but then the GPU was no longer in Device manager. However, still unable to post from/ no display from GPU. As you can see it even changed the name of the graphics adapter. The next day I tried the same thing and, to my surprise, it took the driver update and the GPU was listed in device manager. Selecting and running the download for the correct Windows version nicely installed a new Display driver (see the image above). On your own PC this will of course in most cases be a different type.Įntering ' i5-2520M' in this Intel search option resulted in a list of drivers, including a few for the graphics card. This is needed as this integrated graphics card uses the processor for the graphics display, which makes the driver depend on the processor type. For our HP laptop this was an ' Intel Code i5-2520M'. That name can also be found in the Device Manager (see the image above), under Processors. The trick was to look for the name of the laptop's processor. Under Devices and Printers, click on Device Manager. The download page on the Intel website also offers an option to 'Search for a download' by entering a ' Product name or keyword'. Open your Control Panel from the Start menu and click on Hardware and Sound. The Windows Device manager shows the Display adapter and it's new driver.įinally, after seeking expert advise, we found what we needed to do:
